Shift Manager - Guest Experience & Team Leadership

Subway

Goffs

On-site

CAD 38,000 - 54,000

Full time

14 days+
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Benefits offered by this job

Brand partnership discounts
Scholarship Opportunities
University course credits
Hands on career experience

Job summary

Subway Team is seeking a Shift Manager to focus on guest experience, food quality, cleanliness, inventory control, and staff scheduling. The role emphasizes training Sandwich Artists, supervising team members, and maintaining a smooth operation across shifts.

The position requires at least 1 year in a restaurant setting, strong communication and organizational skills, and the ability to lift up to 30 pounds while remaining on feet throughout shifts.

Qualifications

  • Minimum 1 year of experience in a restaurant environment.
  • High school diploma or equivalent.
  • Excellent communication and organizational skills.
  • Physical ability to lift up to 30 pounds and stand for long periods.

Responsibilities

  • Provide an excellent guest experience.
  • Ensure great food is prepared and served.
  • Keep the restaurant functional, clean and beautiful.
  • Control inventory.
  • Schedule and supervise staff.
  • Be a team player.
  • Cascading training to Sandwich Artists on duties.
  • Operate the POS system and complete paperwork as needed.

Skills

Guest experience
Food preparation
Inventory control
Staff scheduling
Team player
Communication
Organizational skills

Education

High school diploma or equivalent

Job description

Subway Team is seeking a Shift Manager to focus on guest experience, food quality, cleanliness, inventory control, and staff scheduling. The role emphasizes training Sandwich Artists, supervising team members, and maintaining a smooth operation across shifts.

The position requires at least 1 year in a restaurant setting, strong communication and organizational skills, and the ability to lift up to 30 pounds while remaining on feet throughout shifts.

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