Restaurant Team Lead

Coast Hotels; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Team Lead for their restaurant in Victoria. The role involves ensuring high customer service standards, leading a team, and managing restaurant operations. Ideal candidates will have experience in a similar position and a strong commitment to service excellence.

Benefits

Competitive Wages

Employee Discounts

Training & Development

Career Advancement Opportunities

Qualifications

• Minimum 2 years’ experience in a similar position.
• Self-motivated team player with demonstrated interpersonal skills.

Responsibilities

• Greets and seats guests, takes food & beverage orders.
• Balances all monies and charges at the end of every shift.
• Maintains Restaurant's high cleanliness standards.

Skills

Customer Service

Communication

Interpersonal Skills

Education

High School Education

Serving It Right Certificate

Job description

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Team Lead in the Restaurant will contribute to the overall success of the restaurant by providing friendly, timely and efficient delivery of food & beverages to guests. This position will also be responsible for leading and motivating the team and contributing to a positive work environment while maintaining high customer service standards.

Responsibilities

• Greets and seats guests, takes food & beverage orders, provides menu suggestions, up-sells menu items, promotes and communicates food & beverage specials to guests
• Settles check with guests, receives and processes payment in compliance with Coast’s cash handling policies and procedures
• Balances all monies and charges at the end of every shift and completes deposit procedures in accordance with Coast Hotels cash handling protocol
• Ensures all Restaurant opening and closing duties are performed according to established policies
• Ensures all duties assigned to the team are accomplished in a timely manner
• Develops and maintains effective working relationship and communication with the team
• Maintains product knowledge of all food and beverage items
• Maintains Restaurant's high cleanliness standards
• Ensures presentation of all food meets Coast’s standards for freshness, appearance and consistency
• Is committed to maintaining high customer service standards
• Is committed to working safely, including adherence to food safety regulations and hygiene
• Supports the Room Service Department
• Other duties as assigned
  
  

Skills/Knowledge/Experience

• Minimum 2 years’ experience in similar position
• Successful completion of high school education
• Serving It Right certificate required
• Hepatitis A vaccination recommended
• Self-motivated team player with demonstrated interpersonal skills
• Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
• Demonstrated superior customer service philosophy
• Excellent communication skills in English
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work a flexible schedule, which includes evenings, weekends and holidays
  
  

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is an Equal Opportunity Employer

Coast Hotels would like to thank all interested applicants

Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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