Restaurant Shift Leader: Service & Kitchen Ops

Northland Properties; Revelstoke; On-site; CAD 42,000 - 64,000; Full time

Job summary

Northland Properties is seeking a Restaurant Supervisor to actively lead shifts, ensuring guest satisfaction while supporting front-of-house and kitchen operations. The role focuses on maintaining service flow, training staff, and upholding health and safety standards in a fast-paced environment.

The ideal candidate has prior serving experience in full-service settings, plus a hospitality-driven mindset and leadership capability to mentor team members and foster a positive, inclusive workplace.

Qualifications

• Previous serving experience in a full-service restaurant or bar.
• Previous kitchen experience (line cook, prep, or expo) is a strong asset.
• Solid understanding of kitchen operations, food safety, and service flow.
• Hospitality-focused mindset toward both guests and team members.
• Restaurant leadership experience is an asset.

Responsibilities

• Actively lead shifts in support of senior leadership while helping manage budgetary goals.
• Ensure complete guest satisfaction and meaningful connections throughout each shift.
• Support both front-of-house and kitchen operations, ensuring smooth communication between teams.
• Assist with kitchen workflow, food quality standards, and timing during service periods.
• Contribute to positive team morale through contests, recognition, and on-shift support.
• Handle guest concerns and compliments professionally and efficiently.
• Support kitchen and service staff with training, organization, and health and safety adherence.
• Demonstrate a desire to develop and motivate team members to perform at their best.
• Maintain an energetic, positive, and inclusive work environment that embraces diversity.

Skills

Leadership experience

Guest service

Front-of-house

Kitchen operations

Staff training

Job description

Northland Properties is seeking a Restaurant Supervisor to actively lead shifts, ensuring guest satisfaction while supporting front-of-house and kitchen operations. The role focuses on maintaining service flow, training staff, and upholding health and safety standards in a fast-paced environment.

The ideal candidate has prior serving experience in full-service settings, plus a hospitality-driven mindset and leadership capability to mentor team members and foster a positive, inclusive workplace.