Guest Experience Lead: Front of House & Server

Northland Properties; Calgary; On-site; CAD 32,000 - 52,000; Full time

Job summary

Northland Properties seeks a welcoming Server to deliver exceptional guest experiences in a busy service environment. You will engage with guests, take and deliver orders, and work closely with a team to maintain smooth service.

The role emphasizes energetic, positive interactions, knowledge of menu offerings, and a collaborative attitude to ensure guests leave satisfied and eager to return.

Qualifications

• Experience in a serving role at a full-service restaurant is an asset.
• Outgoing and upbeat communication with guests.
• Ability to work in a team and maintain high energy.
• Comfortable sharing positive experiences about food and drink.

Responsibilities

• Truly orchestrate a memorable experience for guests, anticipating needs and going the extra mile.
• Assist with guest orders, answer menu questions, run food, and support teammates.
• Address guest concerns with management support to ensure happy guests.
• Maintain a clean and organized restaurant.

Skills

Guest service

Communication

Teamwork

Positive attitude

Energetic

Food knowledge

Job description

Northland Properties seeks a welcoming Server to deliver exceptional guest experiences in a busy service environment. You will engage with guests, take and deliver orders, and work closely with a team to maintain smooth service.

The role emphasizes energetic, positive interactions, knowledge of menu offerings, and a collaborative attitude to ensure guests leave satisfied and eager to return.