General Manager, Front-of-House Leadership & Growth

Northland Properties; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

Northland Properties is seeking a General Manager to lead a full-service restaurant, champion team development, and uphold the brand’s hospitality standards. You will drive financial performance, hiring, and training while fostering an inclusive, high-energy culture that motivates staff to excel.

You will oversee every facet of operations, from guest experience to local marketing and event management, ensuring exceptional service and consistent growth across locations.

Qualifications

• 3+ years previous experience leading a full-service restaurant or bar.
• Passionate about developing others.
• Passionate about food and drink and up on all the latest trends.
• Established leadership skills.
• Ability to develop and motivate the people around you to always be their best.
• Successful in training others to master technical skills.
• Highly organized with great planning and administrative skills.
• Excellent communication skills, both written and spoken.
• Ability to showcase Brand Ambassadorship.
• Well versed in local marketing skills and event management.
• Skilled at setting and achieving short and long-term business goals.
• Energetic and positive.
• Desire for continuous improvement.
• Committed to being inclusive and embracing diversity.

Responsibilities

• Manage and analyze financial parameters and controls for all areas of the restaurant and determine business priorities.
• Ensure complete guest satisfaction at all times, at an exceptional level.
• Oversee and ensure general maintenance and cleanliness of property.
• Corroborate successful hiring, training and week-to-week schedules for all departments that achieve labour targets.
• Consistently implement initiatives to achieve all financial targets and performance goals.

Skills

Leadership

Team development

Communication skills

Financial analysis

People development

Organizational skills

Brand ambassadorship

Marketing skills

Event management

Job description

Northland Properties is seeking a General Manager to lead a full-service restaurant, champion team development, and uphold the brand’s hospitality standards. You will drive financial performance, hiring, and training while fostering an inclusive, high-energy culture that motivates staff to excel.

You will oversee every facet of operations, from guest experience to local marketing and event management, ensuring exceptional service and consistent growth across locations.