Restaurant Operations Supervisor

Tim Hortons Québec; Central Ontario; Vor Ort; CAD 33.000 - 45.000; Vollzeit

Zusammenfassung

Tim Hortons Québec in Ontario is seeking a client-focused shift supervisor to oversee daily restaurant operations. You will supervise 3-4 staff, balance cash, manage schedules, and ensure health and safety standards are met.

Strong communication and multitasking abilities are essential for delivering excellent customer service in a fast-paced environment. The role requires 1–2 years of experience, a secondary school diploma, and proficiency with POS systems and MS Office tools.

Qualifikationen

• Secondary school graduation certificate.
• 1 year to less than 2 years of experience.
• Experience with cash handling and POS systems.

Aufgaben

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Kenntnisse

Excellent oral communication

Excellent written communication

Team player

Attention to detail

Multitasking

Dependability

Ausbildung

Secondary school diploma

Tools

MS Excel

MS Office

MS PowerPoint

MS Word

Point of sale system

Electronic cash register

Jobbeschreibung

Tim Hortons Québec in Ontario is seeking a client-focused shift supervisor to oversee daily restaurant operations. You will supervise 3-4 staff, balance cash, manage schedules, and ensure health and safety standards are met.

Strong communication and multitasking abilities are essential for delivering excellent customer service in a fast-paced environment. The role requires 1–2 years of experience, a secondary school diploma, and proficiency with POS systems and MS Office tools.