Restaurant Operations & People Leader

Wendy's; Castlegar; On-site; CAD 42,000 - 65,000; Full time

Job summary

Wendy's Castlegar is seeking a full-time operations supervisor to oversee daily restaurant performance. You will analyze budgets to boost profits, evaluate operations, monitor revenues and labour costs, recruit and train staff, and implement service and safety procedures to ensure smooth, compliant service.

You will plan schedules, manage inventory, participate in marketing efforts and address customer concerns while maintaining a welcoming work environment for staff and customers.

Qualifications

• Secondary school graduation certificate.
• Experience: 1 to less than 7 months.
• Work language: English.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Budget analysis

Operations analysis

Labor cost monitoring

Staff performance

Operations planning

Staff recruitment

Scheduling

Staff training

Service procedures

Inventory management

Health & safety

Marketing

Customer service

Education

Secondary (high) school graduation certificate

Job description

Wendy's Castlegar is seeking a full-time operations supervisor to oversee daily restaurant performance. You will analyze budgets to boost profits, evaluate operations, monitor revenues and labour costs, recruit and train staff, and implement service and safety procedures to ensure smooth, compliant service.

You will plan schedules, manage inventory, participate in marketing efforts and address customer concerns while maintaining a welcoming work environment for staff and customers.