Restaurant manager

Sen Zushi - Japanese Restaurant; Victoria; On-site; CAD 52,000 - 76,000; Full time

Job summary

Sen Zushi - Japanese Restaurant in Victoria, BC seeks an experienced Restaurant Manager to oversee daily operations, supervise staff, and ensure exceptional guest service. The role requires 2–3 years of leadership experience in a similar setting and the Serving It Right certificate.

Proficiency with MS Office and POS systems is expected, with on-site duties and liquor-regulation compliance. The successful candidate will manage scheduling, budgeting, and inventory while maintaining high standards

Qualifications

• Secondary school graduation is required.
• 2–3 years of experience in a supervisory or managerial restaurant role.
• Serving It Right Certificate is required.
• Proficiency with MS Excel, MS Office and POS systems.
• Good English language skills; on-site work only.

Responsibilities

• Evaluate daily operations and performance.
• Monitor revenues to determine labour costs.
• Plan and organize daily operations and staffing.
• Recruit staff and set work schedules.
• Enforce liquor regulations and ensure safety compliance.
• Organize inventory and manage ordering.
• Address customer concerns and provide service excellence.

Skills

Staff management

Customer service

Communication

Multitasking

Attention to detail

Organization

Team leadership

Problem solving

Education

Secondary school graduation

Serving It Right Certificate

Tools

MS Excel

MS Office

POS system

MS Windows

MS Word

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

CREDENTIALS

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• Serving It Right Certificate

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Excel
• MS Office
• MS Windows
• MS Word
• Point of sale system

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Reference required

TRANSPORTATION/TRAVEL INFORMATION

• Public transportation is available

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask