Restaurant manager

Rikki TikkiThis link will open in a new window; Toronto; On-site; CAD 52,000 - 76,000; Full time

Job summary

Rikki Tikki in Toronto, Ontario is seeking an experienced Restaurant Manager to oversee daily operations on-site and lead a 5–10 person team. A college diploma or equivalent plus 3–5 years of supervisory experience in hospitality is required, with a focus on service quality, efficiency and guest satisfaction.

You will analyze budgets to boost profits, develop costed budgets for food, alcohol, and supplies, monitor revenues and labour costs, recruit and train staff, set schedules, supervise

Qualifications

• College diploma or equivalent experience in restaurant management or related field.
• 3 years to less than 5 years of experience in a supervisory role.
• Fluent English communication skills.
• Excellent written and verbal communication.
• Ability to manage budgets and control costs.
• Strong leadership and staff supervision abilities.
• Ability to work under pressure and meet tight deadlines.
• Attention to detail and high accuracy.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Develop budgets to determine costs of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations and adjust processes as needed.
• Modify food preparation methods and menu prices according to budget.
• Monitor revenues to determine labour costs.
• Plan and organize daily operations and staffing.
• Recruit, supervise, train staff and set work schedules.
• Supervise and lead teams, conduct performance reviews.
• Enforce provincial liquor regulations and ensure compliance.
• Organize and maintain inventory; manage supplier negotiations.
• Address customer complaints and provide excellent service.
• Plan and manage events and catering as needed.

Skills

Budget analysis

Staff supervision

Customer service

Leadership

Multitasking

Communication

Attention to detail

Education

College diploma or equivalent

Tools

MS Excel

MS Office

MS Access

MS Outlook

MS PowerPoint

Electronic cash register

MS Windows

Inventory software

Job description

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

SUPERVISION

• 5-10 people

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask