Restaurant manager

Osmow's; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Osmow's in Toronto is seeking an Operations Supervisor/Restaurant Manager to lead daily restaurant operations and uphold service standards.

You will recruit and train staff, create shift schedules, monitor revenues and labor costs, balance cash and reports, and participate in marketing initiatives to drive guest satisfaction.

The role requires 2–3 years of experience, College/CEGEP or equivalent, and on-site work in Toronto.

Qualifications

• College/CEGEP or equivalent experience required.
• 2 years to less than 3 years of experience.
• On-site work at physical location; no remote option.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff and set staff work schedules.
• Supervise and train staff.
• Balance cash and complete balance sheets and reports.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customer complaints or concerns and provide excellent service.

Skills

Staff supervision

Scheduling

Customer service

Education

College/CEGEP or equivalent experience

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College/CEGEP
• or equivalent experience

EXPERIENCE

• 2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

SUPERVISION

• 5-10 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Dependability
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask