Restaurant manager

Tim Hortons Québec; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Tim Hortons Québec is seeking an experienced Restaurant Supervisor to lead daily operations, analyze budgets, organize staff, and ensure guest satisfaction in a fast-paced cafe.

You will recruit and train employees, schedule shifts, monitor inventory, and collaborate on marketing initiatives while maintaining high service standards.

Qualifications

• 2–3 years of restaurant supervisory experience
• Diploma or certificate 1–2 years
• Excellent communication and organizational skills

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Participate in marketing plans and implementation
• Address customers' complaints or concerns

Skills

Staff supervision

Budget analysis

Customer service

Scheduling

Education

1-2 year diploma

Job description

Education and Experience

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

Education and Experience

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Participate in marketing plans and implementation
• Address customers' complaints or concerns

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Morning
• Night
• Day
• Weekend
• Overtime required
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 44 hours per week