restaurant manager

Hanoi 36 Restaurant; Salmon Arm; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in the culinary scene is seeking a dynamic individual to oversee restaurant operations. This role involves analyzing budgets, training staff, and ensuring exceptional customer service in a fast-paced environment. You'll be responsible for maintaining profitability while implementing operational procedures and managing inventory. If you're a client-focused team player with a knack for multitasking and a passion for the food industry, this opportunity is perfect for you. Join us in creating memorable dining experiences while leading a dedicated team!

Qualifications

• Experience in budget analysis to enhance restaurant profitability.
• Strong customer service skills with a focus on client satisfaction.

Responsibilities

• Analyze and develop budgets for food and operational costs.
• Train and supervise staff while ensuring excellent customer service.
• Monitor daily operations and enforce health regulations.

Skills

Budget Analysis

Staff Training

Customer Service

Inventory Management

Operational Planning

Performance Evaluation

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Word

Point of Sale System

Spreadsheet Software

Job description

Education

• Secondary (high) school graduation certificate
• Vietnamese

Budgetary responsibility

• $500,001 - $1,500,000

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine costs of food, ingredients, alcohol, kitchen, and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine the type of services to be offered and implement operational procedures
• Balance cash and complete financial reports such as balance sheets and cash reports
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and their implementation
• Lead and instruct individuals
• Address customer complaints or concerns
• Provide excellent customer service

Supervision

• Supervise 3-4 staff members

Certificates, licences, memberships, and courses

• Serving It Right Certificate
• Food Safety Certificate

Computer and technology knowledge

• MS Excel
• MS Word
• Point of sale system
• Spreadsheet software

Security and safety

• Driver's license validity check
• References required

Transportation/travel information

• Valid driver's license
• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding tasks
• Combination of sitting, standing, and walking
• Standing for extended periods

Personal suitability

• Accurate
• Client-focused
• Efficient interpersonal skills
• Flexible
• Organized
• Reliable
• Team player
• Ability to multitask