restaurant manager

Tim Hortons; Salmon Arm; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage daily operations and ensure exceptional customer service. This role involves determining service offerings, conducting performance reviews, and maintaining inventory. You will also negotiate with clients for catering, participate in marketing initiatives, and lead a team to address customer concerns effectively. If you are passionate about creating a positive experience for customers and have a knack for operational excellence, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in a relevant management role.
• Strong operational management and customer service skills.

Responsibilities

• Plan and evaluate daily operations while ensuring customer satisfaction.
• Organize inventory and implement health and safety regulations.

Skills

Customer Service

Operational Management

Inventory Management

Negotiation

Marketing Implementation

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work Setting

• Various locations

Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations