restaurant manager

Nguyen's Vietnamese Restaurant; Guelph; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the culinary field is seeking a dedicated and organized individual to manage daily operations and enhance profitability. This role involves overseeing staff performance, analyzing budgets, and ensuring exceptional customer service in a fast-paced environment. The ideal candidate will have a college diploma and a passion for the restaurant industry, ready to lead a team and implement effective operational procedures. Join a vibrant team where your contributions will directly impact the restaurant's success and customer satisfaction.

Qualifications

• 1-2 years of college or CEGEP diploma required.
• Strong focus on customer service and staff management.

Responsibilities

• Analyze budget to enhance restaurant profits and evaluate daily operations.
• Monitor staff performance and provide excellent customer service.
• Plan daily operations and negotiate with suppliers.

Skills

Budget Analysis

Staff Management

Customer Service

Operational Planning

Inventory Management

Education

College diploma or certificate

Job description

Qualifications

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Analyze budget to enhance and maintain the restaurant's profits
• Evaluate daily operations
• Adjust food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Determine the type of services to be offered and implement operational procedures
• Balance cash and complete financial reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Negotiate with suppliers for food and other supplies
• Negotiate with clients for catering or facility use
• Lead and instruct staff members
• Address customer complaints or concerns
• Provide excellent customer service

Supervision

• Supervise 3-4 staff members

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Accurate
• Client-focused
• Organized
• Legally authorized to work in Canada