Restaurant manager

Tim Hortons Québec; Gravenhurst; On-site; CAD 45,000 - 60,000; Full time

Job summary

Tim Hortons Québec is seeking a restaurant supervisor to manage daily operations in Gravenhurst, Canada. The role emphasizes staff recruitment, scheduling, training, and inventory control, with a focus on delivering excellent customer service.

The position requires 1–2 years of experience, a college diploma (1–2 years), and the ability to work 32–35 hours weekly. Shifts include early mornings, evenings, weekends, and on-call responsibilities, with English as the working language.

Qualifications

• 1 year to less than 2 years of experience.
• Experience evaluating and planning daily operations.
• Shift work including mornings and evenings with potential on-call requirements.

Responsibilities

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Address customers' complaints or concerns

Skills

Staff management

Customer focus

Organized

Team player

Multitask

Attention to detail

Education

College diploma (1–2 years)

Job description

Education:

• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Address customers' complaints or concerns

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Organized
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Morning
• Night
• On call
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 to 35 hours per week