restaurant manager

Fort McMurray Hotel Group; Fort McMurray; On-site; CAD 65,000 - 95,000; Full time

Job summary

Fort McMurray Hotel Group seeks an experienced operations supervisor to manage daily hotel operations on site in Fort McMurray. You will oversee staff performance, scheduling, training and ensure compliance with liquor regulations while delivering exceptional guest service.

Responsibilities include evaluating daily operations, cost control, vendor negotiations, and coordinating marketing initiatives. The role requires strong multitasking, attention to detail, and leadership in a fast-paced

Qualifications

• College certificate or diploma (1–2 years) required.
• 2 years to less than 3 years experience required.

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Skills

Client focus

Dependability

Interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Multitask

Education

College certificate or diploma (1–2 years)

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people

Additional information

Security and safety

• Reference required

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask