Restaurant manager

A&W; Fergus; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Parking available

Work Term: Permanent

Job summary

A&W in Fergus, Ontario is seeking an experienced operations manager to oversee daily restaurant activities, set procedures, and ensure efficient service.

You will lead 11–15 staff, plan marketing initiatives, handle supplier negotiations, and ensure compliance with health and safety regulations.

This permanent role offers 30–40 hours weekly with parking, English work language, and shifts including mornings, days, and evenings. Strong planning and detail orientation required.

Qualifications

• Education level: College/CEGEP
• Experience: 2–3 years
• Budget responsibility: $500,001–$1,500,000
• Supervision of 11–15 staff
• Urban area work setting

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate with suppliers for food and supplies
• Negotiate with clients for catering or facility use
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Experience 2-3 years

Customer service

Leadership

Education

College/CEGEP

Tools

MS Office

MS Outlook

MS Windows

MS Word

Job description

• Education: College/CEGEP
• Experience: 2 years to less than 3 years

Work setting

• Urban area

Budgetary responsibility

• $500,001 - $1,500,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Computer and technology knowledge

• MS Office
• MS Outlook
• MS Windows
• MS Word

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Work under pressure
• Repetitive tasks
• Attention to detail

Government programs

• Recognized employer

Employment terms options

• Evening

Employment terms options

• Morning
• Day

Other benefits

• Parking available
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week