Restaurant manager

Kentucky Fried Chicken; Delta; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Disability inclusion programs

Newcomer/refugee support programs

Youth employment programs

Indigenous collaboration programs

Diversity and cross-cultural training

Job summary

Kentucky Fried Chicken in Delta, BC seeks an experienced restaurant manager to lead daily operations, optimize profits, and oversee a team in a fast-paced environment. You will manage budgets, scheduling, recruitment, and training while ensuring health and safety compliance and strong customer service.

Requires 3–5 years of leadership experience in food service, plus a college diploma. This permanent, full-time role offers on-site work in Delta and opportunities to drive performance and guest

Qualifications

• 3 years to less than 5 years of experience in a restaurant or food-service leadership role.
• College, CEGEP or other non-university certificate or diploma program (1–2 years).
• English language work environment.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Evaluate daily operations to improve efficiency and profitability.
• Monitor staff performance and provide coaching.
• Plan and organize daily operations and shift schedules.
• Recruit staff and participate in onboarding and training.
• Ensure health and safety regulations are followed.
• Balance cash and prepare cash reports and related forms.
• Provide excellent customer service and address complaints.

Skills

Budget analysis

Operations evaluation

Staff management

Scheduling

Recruitment

Training

Customer service

Health & safety

Inventory management

Vendor negotiation

Education

College diploma (1–2 years)

Job description

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities