Restaurant manager

Dairy Queen Grill & Chill; Canada; On-site; CAD 42,000 - 54,000; Full time

Job summary

Dairy Queen Grill & Chill in Canada seeks an experienced operations supervisor to oversee daily restaurant functions. You will manage staff, plan schedules, and uphold service quality while coordinating inventories and safety standards.

The role emphasizes strong leadership, excellent communication, and the ability to handle customer concerns and catering needs in a fast-paced environment.

Qualifications

• Education: Secondary (high) school graduation certificate.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Skills

Staff supervision

Customer service

Scheduling

Operations planning

Training staff

Team coordination

Attention to detail

Education

Secondary school diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

• 1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Work under pressure
• Repetitive tasks
• Attention to detail
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Reliability
• Team player
• Ability to multitask