Restaurant Food Service Supervisor - Lead & Train Team

Osmow’s Shawarma; Owen Sound; On-site; CAD 27,000 - 37,000; Full time

Job summary

Osmow’s Shawarma in Owen Sound is seeking a motivated Food Service Supervisor to oversee daily restaurant operations, ensure timely service, and uphold food safety and quality standards in a fast-paced setting.

You will supervise and coordinate kitchen and counter staff, train new workers on duties, sanitation, and safety, estimate ingredients, manage stock and reports, address customer concerns, and strive to deliver excellent service and consistent product quality.

Qualifications

• Fluent in English with good communication skills.
• High school diploma or equivalent experience.
• 1–2 years of related industry experience preferred.
• Able to supervise food and beverage staff and food preparers.
• Client-focused with strong interpersonal skills.
• Excellent oral communication; flexible and a team player.
• Able to work in a noisy, hot restaurant environment.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff preparing and portioning food.
• Train staff on duties, sanitation, and safety procedures.
• Estimate and order ingredients and supplies.
• Ensure food service and quality control.
• Address customer complaints or concerns.
• Maintain stock, repair, sales and waste records.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Skills

Staff supervision

Interpersonal skills

English fluency

Team player

Education

High school diploma

Job description

Osmow’s Shawarma in Owen Sound is seeking a motivated Food Service Supervisor to oversee daily restaurant operations, ensure timely service, and uphold food safety and quality standards in a fast-paced setting.

You will supervise and coordinate kitchen and counter staff, train new workers on duties, sanitation, and safety, estimate ingredients, manage stock and reports, address customer concerns, and strive to deliver excellent service and consistent product quality.