Food Services Supervisor

Octate Smithville Inc o/a A&W Restaurant; Fort Erie; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Health Benefits options

Job summary

Octate Smithville Inco/a A&W Restaurant in Fort Erie, Ontario, is hiring for the role of Food Services Supervisor. The position is permanent and full-time with an hourly rate of $21 for 36 to 44 hours per week.

Vacation is 4%, with health benefits options. The team will be supervised to ensure quality and guest satisfaction, with duties including scheduling, training, inventory, and reporting to management.

Qualifications

• Completion of secondary school.
• Experience in food preparation or service (7 months+).
• College program in food service administration, hotel and restaurant management or related discipline is an asset.
• Proven leadership and problem-solving skills.
• Driven and focused; passion for people and service excellence.
• Ability to inspire, motivate and develop people.

Responsibilities

• Supervise, direct and coordinate restaurant team members throughout their shift.
• Schedule staff and assign duties, providing ongoing direction.
• Lead by example and treat every team member and guest with respect.
• Supervise and coordinate staff who serve food; train staff in duties, sanitization and safety.
• Orientate and onboard new team members.
• Estimate and order ingredients and supplies for food preparation.
• Maintain inventories for the food department and records of usage.
• Ensure products and packaging are merchandised and stocked.
• Handle guest feedback and queries; respond to complaints promptly.

Skills

Leadership

Problem-solving

Team motivation

Communication

Education

Secondary school completion

College program in food service or hospitality

Job description

Food Services Supervisor

Company operating name: Octate Smithville Inco/a A&W Restaurant

Number of Position: 2

Location of work: 644 Garrison Rd, Fort Erie, Ontario, L2A 1N4

(Business Address: 6445-B Kennedy Rd, Mississauga, ON, L5T 2W4 )

Title of position: Food Services Supervisor

Terms of employment: Permanent – Full Time Position

Salary: An hourly rate of $21 for 36 to 44 hours per week

Food Services Supervisor is entitled.

Vacation: 4%

The salarywill besubjectto regular review based on annual performance.

Benefits: Health Benefits options

Language of Work: English

Job duties:

• Supervise, direct and coordinate restaurant team members throughout their shift
• Schedule staff and assigns duties and provides ongoing, specific direction to team members
• Lead by example and demonstrates the importance of treating every team member and guest with respect
• Supervise, co-ordinate and schedule the activities of staff who serve food;
• Train staff in job duties, sanitization and safety procedures;
• Orientate and monitors new team members
• Estimate and order ingredients and supplies required for food preparation;
• Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage;
• Ensures that all product and packaging is properly merchandised and stocked
• Handling guest feedback and queries;
• Supervises team members to ensure primary and secondary duties are completed
• Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
• Ensure that food and service meet quality control standards; and
• Preparing reports and other performance analysis documentation for management.

Job Requirements – Skills requirements:

• Completion of secondary school
• Previous experience in food preparation or service (7 months or more of related experience)
• Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
• Proven leadership and problem-solving skills
• Driven and focused. Passion for people and service excellence
• Ability to inspire, motivate and develop people “We encourage applications from Indigenous Peoples, Newcomers to Canada, Aboriginal persons, and new immigrants”