restaurant assistant manager

Stacked; Port Hope; On-site; CAD 100,000 - 500,000; Full time

Job summary

Stacked in Port Hope, Ontario is seeking an Operations Supervisor to oversee daily catering and facility operations on site. You will manage staff schedules, monitor performance, recruit personnel as needed, and ensure high standards of service for clients and guests.

The role requires 1–2 years of supervisory experience, college or CEGEP education, and proficiency with MS Office. You will coordinate inventory, negotiate with suppliers, address customer concerns, and lead teams of 16–20 staff in

Qualifications

• Experience supervising teams in fast-paced settings.
• Ability to coordinate multiple tasks and stakeholders.
• Strong interpersonal skills and customer service orientation.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance and provide feedback.
• Plan and organize daily operations.
• Recruit staff and set work schedules.
• Train staff and conduct performance reviews.
• Organize and maintain inventory.
• Negotiate with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Address customers' complaints or concerns and provide solutions.
• Manage events and ensure quality service.

Skills

Staff supervision

Client focus

Team leadership

Education

College/CEGEP

Tools

MS Office

Job description

Overview

Languages

English

Education

• College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Budgetary responsibility

• $100,001 - $500,000

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 16-20 people

Experience and specialization

Computer and technology knowledge

• MS Office

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers