restaurant manager

Dairy Queen; Hannon; On-site; CAD 38,000 - 60,000; Full time

Job summary

Dairy Queen in Ontario, Canada, is seeking a restaurant operations supervisor to manage daily budgets, supervise staff, and ensure compliance with health, safety, and liquor regulations.

The role requires a secondary school diploma and 1–2 years in hospitality, on-site work, strong communication, and organizational skills. You will lead planning, scheduling, and performance reviews to deliver quality service and profitable operations.

Qualifications

• Secondary school graduation certificate is required.
• 1 year to less than 2 years of experience in hospitality or restaurant operations.
• On-site work is required with no remote option.

Responsibilities

• Analyze budget to boost and maintain profits.
• Develop budget for food, alcohol, and supplies.
• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise and train staff.
• Determine services and implement procedures.
• Balance cash and prepare cash reports.
• Conduct performance reviews.
• Enforce liquor regulations.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customer complaints.

Skills

Budget analysis

Staff supervision

Operations planning

Customer service orientation

Education

Secondary school diploma

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns

Additional information

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)