Restaurant assistant manager

Tim Hortons Québec; Parrsboro; Presencial; CAD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental plan

Health care plan

Vision care benefits

Descripción de la vacante

Tim Hortons Québec is seeking a restaurant manager to oversee daily operations at our Parrsboro location. The role supervises over 20 staff, plans schedules, trains employees, and ensures top customer service and safety standards are met.

The successful candidate will manage inventory, monitor revenues, and address guest concerns while maintaining smooth operations in a fast-paced environment. English language work environment with permanent, full-time hours.

Formación

• 2+ years in a supervisory role in service operations.
• Experience managing a team and daily restaurant tasks.
• Strong planning, scheduling, and customer service skills.

Responsabilidades

• Evaluate daily operations and ensure smooth service.
• Monitor revenues to determine labour cost.
• Monitor staff performance and provide coaching.
• Plan and organize daily operations to meet targets.
• Set staff work schedules and supervise hours.
• Train staff on standards and procedures.
• Organize and maintain inventory levels.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns with professionalism.
• Provide excellent customer service at all times.

Conocimientos

Staff supervision

Customer service

Operations planning

Scheduling

Educación

Secondary school certificate

First Aid Certificate

Safe Food Handling certificate

Descripción del empleo

Education

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• More than 20 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Safe Food Handling certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

• 2 years to less than 3 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week