Manager, restaurant

Tim Hortons Québec; Town of Quispamsis; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Bonus

Life insurance

Job summary

Tim Hortons Québec is hiring for a supervisory role in New Brunswick. You will balance cash, oversee daily operations, and enforce health and safety standards while managing inventory and staff. Customer service excellence and strong communication are essential as you address guest concerns and lead performance reviews.

The position supports a busy cafe environment with shifts including early mornings and evenings. Experience in a similar setting is preferred, with 40–44 hours per week expected.

Qualifications

• 1 year to less than 2 years experience in a similar role.
• Strong customer service and communication skills.
• Attention to detail and reliability.

Responsibilities

• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Education

No degree, certificate or diploma

Job description

Responsibilities

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Education and Experience

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Flexible hours
• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Life insurance
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 to 44 hours per week