restaurant assistant manager

Harvey's; Niagara Falls; On-site; CAD 42,000 - 65,000; Full time

Job summary

Harvey's in Niagara Falls is seeking an experienced restaurant operations manager to oversee daily activities, budgets, and staff performance. You will recruit, train, and schedule team members while ensuring health and safety standards are met.

The role requires 2–3 years of relevant experience, excellent communication, and strong organizational skills. On-site work only with adherence to operational procedures and customer service excellence.

Qualifications

• 2–3 years of experience in restaurant operations or management.
• Secondary school graduation certificate or equivalent experience.
• Proficiency in English and strong communication skills.
• On-site work only with adherence to health and safety standards.

Responsibilities

• Analyze budget to boost and maintain profits.
• Evaluate daily operations and adjust menu prices accordingly.
• Monitor staff performance and plan daily operations.
• Recruit, train, and set schedules for staff.
• Supervise and support staff while ensuring service standards.
• Determine services offered and implement procedures.
• Balance cash and complete financial reports.
• Conduct performance reviews and manage inventory.
• Address customer complaints and provide quality service.

Skills

Excellent oral communication

Team player

Attention to detail

Organized

Reliability

Dependability

Education

Secondary (high) school graduation certificate

or equivalent experience

Tools

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

MS Word

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
Team player
• Ability to multitask