restaurant assistant manager

Government of Canada - Central; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage daily operations and ensure exceptional customer service. This role involves implementing operational procedures, managing inventory, and addressing customer concerns in a fast-paced environment. The ideal candidate will thrive under pressure, possess strong attention to detail, and have a college diploma. Join a team where your contributions will directly impact service delivery and operational success. If you're ready to take on this challenge and make a difference, this opportunity is for you.

Qualifications

• Minimum 1-2 years college education required.
• Experience in customer service and operational management is essential.

Responsibilities

• Plan, organize, and evaluate daily operations and customer service.
• Implement operational procedures and manage inventory effectively.
• Address customer complaints and ensure health and safety regulations.

Skills

Customer Service

Operational Procedures

Inventory Management

Negotiation

Attention to Detail

Education

College or CEGEP Certificate/Diploma (1-2 years)

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Willing to relocate
• Relocation costs not covered by employer

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods
• Overtime required