Restaurant assistant manager

McDonald's Restaurant; Fernie; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Group insurance benefits

Other benefits

Job summary

McDonald's Restaurant à Fernie recherche un(e) directeur(trice) de restaurant pour superviser les opérations quotidiennes, diriger une équipe de plus de 20 personnes et assurer un service client de qualité en environnement rapide.

Le poste requiert une formation collégiale de 1 à 2 ans et une expérience de 3 à 5 ans, avec maîtrise des outils MS et du système de point de vente. Contrat permanent et horaires 35–40 heures/semaine, travail sur site.

Qualifications

• Expérience en gestion d'équipe et service client recommandée.
• Bonnes compétences organisationnelles et de communication.

Responsibilities

• Gérer les opérations quotidiennes et planifier le personnel.
• Gérer les stocks et contrôler les coûts.
• Former et superviser le personnel.
• Assurer le respect des règles d'hygiène et de sécurité.
• Répondre aux plaintes et assurer un service client de qualité.
• Négocier avec les fournisseurs et participer aux plans marketing.

Tools

MS Excel

MS Access

Point of sale system

MS Word

MS Office

Electronic cash register

Job description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week
• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening
• Flexible hours

Experience

• 3 years to less than 5 years

Employment terms options

• Morning
• Night
• Day
• Weekend

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits