Resort Paperwork & Revenue Admin Lead

Great Blue Resorts; Keene; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Paid lunches

Fun collaborative environment

Diverse and inclusive workplace

Ongoing coaching, learning and dev.

Internal career growth opportunities

Socials and employee recognition

Job summary

Great Blue Resorts seeks an Office Manager for Bellmere Winds in Keene, Ontario. The role focuses on controlling all paperwork, maintaining records, and supporting revenue generation through admin precision for owner and rental processes.

The position is office-based at the Sales Office, collaborating with the General Manager to ensure compliant, accessible documentation and high customer satisfaction. Weekend/evening availability is required during the season.

Qualifications

• Post-secondary certificate or degree in business, accounting, management, hospitality is an asset.
• Experience managing a small team is an asset.
• Experience in high-volume customer service with multi-tasking abilities.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Organize, control, and execute the complete lifecycle of all resort paperwork.
• Maintain secure, up-to-date filing systems and digital records.
• Manage owner files and administer chargeable owner requests and add-ons.
• Administer CareFree program paperwork and payments tracking.
• Prepare weekly updates on paperwork status and revenue-support metrics.
• Support GM and Sales Staff with cash flow, reconciliations, and office duties.

Skills

Organizational skills

Time management

Documentation & records

Customer service

Communication

MS Office

Education

Post-secondary certificate or degree in business, accounting, management, hospitality

Tools

Elite Parks

Microsoft Excel

Job description

Great Blue Resorts seeks an Office Manager for Bellmere Winds in Keene, Ontario. The role focuses on controlling all paperwork, maintaining records, and supporting revenue generation through admin precision for owner and rental processes.

The position is office-based at the Sales Office, collaborating with the General Manager to ensure compliant, accessible documentation and high customer satisfaction. Weekend/evening availability is required during the season.