Resident Services Receptionist – Front Desk & Admin

triOS Education Group; East Zorra-Tavistock; On-site; CAD 22,000 - 31,000; Full time

Job summary

peopleCare is seeking a friendly Receptionist to provide administrative and reception support in the Home, serving as the first contact for residents, families, visitors, staff, contractors and community partners.

The role includes resident services, communication processes and general office operations. Reports to the Office Manager. Hourly wage is $19.25, with typical duties spanning front-desk reception, file handling, mail processing and coordination of tours.

Qualifications

• Proficiency with Microsoft Office applications and electronic record management systems.
• Excellent communication and interpersonal skills with residents, families, staff and visitors.
• Strong organizational and multitasking abilities with attention to confidentiality.

Responsibilities

• Answer telephones, screen and direct calls, take messages and respond to routine inquiries.
• Greet residents, families, visitors, contractors, volunteers and service providers professionally.
• Monitor movement and ensure sign-in/sign-out procedures are followed.
• Direct emergency responders, visitors and contractors to appropriate locations within the Home.
• Schedule and coordinate tours of the Home and manage room bookings and shared calendars.
• Maintain a clean, organized reception area and provide information to residents and visitors.
• Support with resident admission packages, documentation and electronic records uploading.

Skills

Microsoft Office

Communication

Multitasking

Confidentiality

Education

Grade 12 Diploma or equivalent

Post-secondary in Office Admin/Business Admin (asset)

Tools

Electronic record management systems

Job description

peopleCare is seeking a friendly Receptionist to provide administrative and reception support in the Home, serving as the first contact for residents, families, visitors, staff, contractors and community partners.

The role includes resident services, communication processes and general office operations. Reports to the Office Manager. Hourly wage is $19.25, with typical duties spanning front-desk reception, file handling, mail processing and coordination of tours.