Casual Receptionist: Front Desk in Community Care

S&R Group of Companies; Kitchener; On-site; CAD 19,000 - 25,000; Part time

Job summary

S&R Group of Companies in Kitchener, Ontario, invites applications for a casual receptionist to join our long-term care team. If you enjoy talking with people and making them feel welcome, this role offers variety and the chance to support residents and families daily.

Responsibilities include coordinating daily tasks, handling inquiries, processing invoices, and supporting admission contracts, with coverage for call-ins and seasonal peaks.

Qualifications

• Post Secondary Education with a diploma in Office Administration.
• Excellent interpersonal, communication and organizational skills.
• Familiarity/ability to understand the MOH LTC act, Rate Reduction/GIS/OAS.
• Experience in an Office and or a Long Term Care Home setting an asset; resident accounts, billings, month end reports would be an asset.
• Extensive computer literacy skills including Word, Excel and Outlook.
• Ability to maintain records, resident trust accounts, prepare admission agreements and complete billing.
• Demonstrated ability to effectively manage time-sensitive tasks.
• Pro-active approach and able to work with minimal supervision.
• Ability to work under pressure in busy, fast-paced environment.

Responsibilities

• Coordinate daily tasks in busy office environment.
• Prioritize appointments and proactively and positively resolve conflicts as they arise.
• Maintain office operations by ordering supplies, processing invoices.
• Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
• Complete monthly accommodation billing including rate reductions.
• Oversee resident comfort trust accounts.
• Complete new resident admission contracts.
• Other duties and responsibilities as assigned or required.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Proactive approach

Work under pressure

Minimal supervision

Education

Diploma in Office Administration

Tools

Word

Excel

Outlook

Job description

S&R Group of Companies in Kitchener, Ontario, invites applications for a casual receptionist to join our long-term care team. If you enjoy talking with people and making them feel welcome, this role offers variety and the chance to support residents and families daily.

Responsibilities include coordinating daily tasks, handling inquiries, processing invoices, and supporting admission contracts, with coverage for call-ins and seasonal peaks.