Concierge Receptionist — Front Desk & Admin Support

Chartwell Retirement Residences; Cambridge; Presencial; CAD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusive workplace

Competitive compensation and benefits

Leadership development opportunities

Welcoming culture focused on bettering

Descripción de la vacante

Chartwell Retirement Residences is seeking a Receptionist/Concierge to be the friendly face of the residence and support day-to-day operations. You will welcome residents and visitors, manage phones and mail, and help maintain accurate records with a warm, professional demeanor.

This role requires strong communication skills, experience in clerical or bookkeeping tasks, and the ability to multitask while staying calm and compassionate with seniors and families.

Formación

• Must have Grade 12 or equivalent.
• Experience in receptionist, clerical, or bookkeeping roles.
• Proficient in Word and Excel; working knowledge of office systems.
• Excellent communication and customer service skills.
• Able to multitask and stay calm under pressure.
• Comfort interacting with seniors, families, and visitors.
• Organized, self-motivated, and able to work independently and in a team.

Responsabilidades

• Welcome residents, families, and visitors and respond to inquiries with care.
• Answer phones, route messages, and manage mail.
• Maintain records, files, and office documentation accurately.
• Assist with billing, accounts payable/receivable, and daily bank deposits.
• Support the team in keeping the residence safe, secure, and organized.
• Follow health, safety, and confidentiality policies.

Conocimientos

Communication

Customer service

Multitasking

Teamwork

Empathy

Educación

Grade 12

Herramientas

Microsoft Word

Microsoft Excel

Office systems

Descripción del empleo

Chartwell Retirement Residences is seeking a Receptionist/Concierge to be the friendly face of the residence and support day-to-day operations. You will welcome residents and visitors, manage phones and mail, and help maintain accurate records with a warm, professional demeanor.

This role requires strong communication skills, experience in clerical or bookkeeping tasks, and the ability to multitask while staying calm and compassionate with seniors and families.