Senior Living Concierge & Admin Specialist

Baptist Housing Seniors Living; Abbotsford; On-site; CAD 52,000 - 56,000; Part time

Job summary

Baptist Housing is hiring a casual Resident Services Assistant (Concierge) for Hallmark on the Park and Hallmark on the Lake in Abbotsford, BC. You will provide friendly reception, assist residents and families, manage records, and support operations across two communities.

The role emphasizes hospitality, confidentiality, teamwork, and timely response to inquiries and emergencies. Prior admin experience and First Aid training are valued.

Qualifications

• Secondary school graduation is required.
• Formal training in basic accounting and Microsoft Word/Excel.
• Emergency First Aid – Community Care training required.

Responsibilities

• Answer inquiries from residents and visitors via phone or in person.
• Respond to resident medical emergencies by contacting 911.
• Handle general office duties, including photocopying, filing, and supplies.
• Create and manage documents using Word and Excel.
• Onboard new residents and manage logistics like lockers and parking.
• Maintain confidential resident records and census reports for billing.
• Track and invoice resident charges and respond to inquiries.
• Coordinate maintenance requests via Maintenance Care.
• Support move-ins/move-outs and resident events.
• Promote health and safety per WorkSafe BC.

Skills

Interpersonal skills

Communication

Problem solving

Customer service

Education

Secondary school graduation

Basic accounting training

Microsoft Word/Excel training

Tools

Microsoft Word

Microsoft Excel

Job description

Baptist Housing is hiring a casual Resident Services Assistant (Concierge) for Hallmark on the Park and Hallmark on the Lake in Abbotsford, BC. You will provide friendly reception, assist residents and families, manage records, and support operations across two communities.

The role emphasizes hospitality, confidentiality, teamwork, and timely response to inquiries and emergencies. Prior admin experience and First Aid training are valued.