Resident Relations Concierge - Senior Living

Sienna Senior Living; Toronto; On-site; CAD 34,000 - 45,000; Full time

Benefits offered by this job

Health & Dental benefits program

Share Ownership and Reward Program (SO

Job summary

Sienna Senior Living in Toronto is seeking a friendly Receptionist who will greet visitors, answer calls, and support residents and staff with courteous service. The role emphasizes accurate record-keeping and professional communication.

You will perform clerical tasks, maintain resident listings, and assist with admissions preparation while upholding our commitment to dignity, privacy, and high-quality care in a diverse, welcoming community.

Qualifications

• Secondary school graduate or equivalent education.
• Minimum of 2 years’ computer experience and proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Excellent organizational skills and attention to detail; able to handle several tasks and meet deadlines.

Responsibilities

• Perform incidental clerical work including typing, filing, delivering messages, sorting mail, photocopying, faxing, etc.
• Answer, screen and direct all telephone calls.
• Greet visitors with courtesy and direct as required.
• Provide exceptional service to team members, residents, families and the public.
• Maintain accurate and updated resident listings.
• Prepare charts and files for new admissions.
• Perform other duties as assigned.

Skills

Strong communication

Excellent organizational skills

Friendly and courteous

English communication skills

Education

Secondary school diploma or equivalent

Tools

Microsoft Office

Job description

Sienna Senior Living in Toronto is seeking a friendly Receptionist who will greet visitors, answer calls, and support residents and staff with courteous service. The role emphasizes accurate record-keeping and professional communication.

You will perform clerical tasks, maintain resident listings, and assist with admissions preparation while upholding our commitment to dignity, privacy, and high-quality care in a diverse, welcoming community.