Resident Relations Administrator (3-Months Contract)

Colonial Group; Oakville; On-site; CAD 33,000 - 34,000; Full time

Job summary

Colonial Group is seeking a Resident Relations Administrator for a 3-month contract in Oakville. This temporary full-time role focuses on resident relations, account receivables, leasing processing, and file maintenance.

You will work with Yardi and MS Office to manage documentation, reconcile accounts, prepare leasing paperwork, and support team tasks. Prior administration experience and knowledge of tenancy acts are required; weekend rotation may apply.

Qualifications

• Professional experience in Administration.
• Knowledge of local Residential Tenancy Acts.
• Background in accounting is an asset.
• Strong organizational and time management skills.

Responsibilities

• Act as point of contact for resident relations.
• Administration and collection of tenant account receivables and reconciliation of resident accounts.
• Processing of residential leasing applications.
• Leasing preparation and signing.
• Preparing correspondence as necessary.
• Creating and maintaining resident files.
• Maintaining documentation and resident files in a complete and timely manner.
• Assisting as necessary with other duties as assigned.

Skills

Administration

Time management

Organizational skills

Rapport building

MS Office

Tools

Yardi

MS Office

Job description

Resident Relations Administrator (3 Month Contract, possibility for extension)

This posting is for a current vacancy.

Are you a self-driven individual with administrative experience looking for a temporary full-time opportunity? We are growing our team to include an administrator!

Compensation

• $24 - $25 per hour.

Responsibilities will include, at a minimum:

• Act as of point of contact for resident relations
• Administration and collection of tenant account receivables and reconciliation of resident accounts;
• Processing of residential leasing applications;
• Leasing preparation and signing;
• Preparing correspondence as necessary;
• Creating and maintaining resident files;
• Maintaining documentation and resident files in a complete and timely manner, and
• Assisting as necessary with other duties as assigned.

Must haves:

• Professional experience in Administration
• Previous experience with local Residential Tenancy Acts
• Background in accounting is an asset
• Strong organizational and time management skills
• Ability to meet deadlines
• Ability to build rapport and establish relationships
• Proficiency with Yardi (or similar property management software)
• Proficiency with MS Office

Additional Information

• Ability to partake in rotational weekend shift every four to six weeks.

CLV may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with the position requirements by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.