Research Manager

Bond Brand Loyalty; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading marketing research company in Toronto is looking for a Research Manager to drive loyalty initiatives through survey design, analysis, and report writing. Candidates should have 3-5 years of experience in marketing research, strong analytical skills, and leadership abilities. This role involves collaborating with teams to deliver actionable insights and ensuring high-quality project execution.

Qualifications

• 3-5+ years of proven experience in a Marketing Research role.
• Solid background in research methods and data analysis.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop, plan and manage the project critical path and timeline.
• Perform quality assurance checks to meet standards.
• Collaborate in the design and reporting of marketing research studies.

Skills

Analytical skills

Survey design

Data analysis

Statistical modeling

Communication skills

Project management

Leadership

Client engagement

Organizational skills

Time management

Education

Post-secondary degree or diploma in Business, Marketing, or related discipline

Tools

SPSS

Microsoft Office Suite

MS Dynamics

Job description

Overview

Join to apply for the Research Manager role at Bond Brand Loyalty.

At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. As a Research Manager, you will help drive the future of loyalty through survey design, analysis, insights, report-writing, and ensuring quality of execution and deliverables.

Responsibilities

• Develop, plan and manage the project critical path and timeline to meet delivery deadlines.
• Perform quality assurance checks at all steps of the study to meet company standards.
• Collaborate with senior researchers in the design, development, execution and reporting of marketing research studies aligned with client objectives.
• Identify and communicate client-relevant insights and actionable recommendations from data.
• Manage project schedule, budget, scope, and changes; oversee objectives and outcomes.
• Own projects to meet company and client quality standards for study delivery.
• Provide leadership to project team members to meet client objectives.
• Lead end-to-end research initiatives with a strong focus on quantitative methodologies (survey design, data analysis, statistical modeling) and, where appropriate, incorporating qualitative approaches to deliver actionable insights.
• Represent Bond Brand Loyalty in client and supplier interactions.
• Stay abreast of industry and sector trends.

Your Background

• Post-secondary degree or diploma in Business, Marketing, or related discipline.
• 3-5+ years of proven experience in a Marketing Research role, with knowledge of customer engagement and loyalty programs.
• Solid background in research methods, data analysis, and strategic thinking; budget management and critical path planning.
• Proven experience leading end-to-end research initiatives, specialized in quantitative methodologies with applied qualitative knowledge.
• Strong analytical skills and proficiency in statistical tools (e.g., SPSS); solid foundation in mathematics or statistics.
• Demonstrated ability to excel in a client-facing role.
• Excellent communication and interpersonal skills; ability to build and maintain positive relationships and lead cross-functional teams.
• Strong organizational and time-management skills; ability to handle multiple tasks in a fast-paced environment and deliver accurate work on deadlines.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) and familiarity with tools such as MS Dynamics.
• Exceptional listening, analytical, problem-solving, and decision-making abilities.

Why Bond?

Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate drive, reward innovative thinking, and focus on fostering relationships with clients and internally.

Ready to Make Your Mark?

If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you. Apply now to join our dynamic and innovative team.