Coordinator, People & Values

Bond Brand Loyalty; Toronto; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Innovative thinking rewards

Focus on relationship building

Dynamic team environment

Job summary

A dynamic loyalty solutions company in Toronto is seeking a Coordinator, People & Values to enhance employee experiences and improve organizational processes. This role involves project management, data handling, and supporting HR initiatives collaboratively. The ideal candidate has over 2 years of experience in administrative or customer service roles, strong HRIS skills, and exceptional communication abilities. Join our team to make a real impact in a fast-paced environment focused on loyalty and engagement.

Qualifications

• 2+ years of experience in an administrative, project management, or customer service role.
• Experience in streamlining processes and enhancing employee experience.

Responsibilities

• Maintain and update HRIS platforms ensuring accurate employee data management.
• Coordinate and facilitate employee onboarding and offboarding.
• Lead and evolve culture, engagement, and recognition programs.

Skills

Advanced proficiency in Microsoft Office Suite

Exceptional written and verbal communication skills

Excellent organizational and prioritization skills

Service-oriented mindset

Strong interpersonal and collaboration skills

Strong Emotional Intelligence

Education

Post-secondary education in Human Resources Management

CHRP designation or working towards it

Tools

HRIS platforms (HiBob preferred)

Job description

Coordinator, People & Values at Bond Brand Loyalty

Job Description

Together, we will shape, implement, and support innovative solutions to make this world a more loyal place. You will be personally responsible for project management, working with data, maintaining systems, finding efficiencies, and providing a high level of support to Bond and the People & Values team.

Join our dynamic People & Values team and play a pivotal role in shaping our culture and delivering exceptional employee experiences. We’re looking for a proactive problem-solver with a passion for people, processes, and performance.

Job Requirements

Key Skills and Qualities for Success

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Exceptional written and verbal communication skills.
• Excellent organizational and prioritization skills with attention to detail.
• Operate with moderate guidance, making informed decisions on day-to-day talent-related questions within established guidelines.
• Service-oriented mindset and passion for delivering a positive employee experience.
• Enthusiastic about learning and embracing new challenges.
• Strong interpersonal and collaboration skills to build positive relationships across teams.
• Adaptability to thrive in a dynamic, fast-paced environment.
• Proven ability to manage multiple priorities while maintaining a high level of accuracy.
• Experience with HRIS platforms – HiBob experience is strongly preferred.
• Strong Emotional Intelligence.

Your Background

• 2+ years of experience in an administrative, project management, or customer service role.
• Post‑secondary education in Human Resources Management.
• CHRP designation or working towards it is a strong asset.

Job Responsibilities

Operational Excellence (60%)

• Demonstrate a passion for streamlined processes and automation to enhance the employee experience and deliver business value. Leveraging AI at every opportunity.
• Maintain and update HRIS platforms (HiBob), ensuring accurate employee data management and supporting routine system processes, such as troubleshooting, data entry, and generating reports.
• Coordinate and facilitate employee onboarding and offboarding.
• Coordinate internal and external audits by providing accurate and timely data and documentation.
• Ensure all practices align with employment standards, privacy laws, and internal policies for teams globally.

Culture, Engagement and Recognition (35%)

• Lead and evolve culture, engagement, and recognition programs that foster an inclusive workplace and contribute to overall well‑being, measured against identified KPIs.
• Lead annual Bond Choice Awards, finding efficiencies in processes, building fiscal year plans to align with annual Fiscal Year Kick Off format and approach, and ensuring a strong employee experience.
• Coordinate Bond’s Peer Recognition Program ensuring engagement.
• Ensure milestone anniversaries are celebrated in a meaningful way, coordinated efficiently and the program reviewed annually, recommending enhancements and roll out of program changes.
• Actively participate in Our Social Bond Committees by supporting and promoting Bond connection and inclusion initiatives.
• Collaborate with external vendors to maximize the value of our perks programs, ensure alignment with employee needs and promote for a high engagement.
• Manage and optimize the Bond health benefits program for Canada and the US, including enrolments, enhancements, annual reviews and vendor support, ensuring it meets the needs of our diverse workforce.
• Coordinate the payroll summary shared with Payroll to ensure all changes are processed in an efficient, timely manner with 100% accuracy.

Communications (5%)

• Represent the P&V team at weekly corporate communications meetings to align on messaging and initiatives for the corporate calendar.
• Create and manage P&V content to announce and celebrate our people at All Employee Meetings (AEMs).

Job Benefits

Why Bond?
Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.

Ready to Make Your Mark?
If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.