Representative - Inside Sales

Wesco International, Inc.; London; In loco; CAD 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

Wesco International, Inc. in London, Ontario seeks a Representative - Inside Sales to engage with existing customers, increase sales, and handle order processing with proactive selling.

You'll collaborate with outside sales, qualify opportunities, and contribute to continuous improvement while handling quotations and delivery timelines. Travel up to 25% may be required as part of sales coverage.

Competenze

• High School degree or equivalent required.
• 2–4 years sales experience.
• Proficient with Microsoft Office and basic computer skills.
• Strong verbal and written communication.
• Ability to work in a team environment and handle multiple tasks.

Mansioni

• Obtains and enters orders via email and calls; explains stock-outs and delivery dates.
• Increases orders by suggesting related items and reviewing buying history.
• Owns, qualifies and develops opportunities from marketing, outside sales and accounts.
• Prepares and follows up on quotations to secure orders or understand losses.
• Reviews open order reports and manages items at risk of late delivery.
• Reports market trends and competitive pricing to management.

Conoscenze

Sales experience

Communication skills

Multi-tasking

Team collaboration

Written/verbal communication

Travel ability 0-25%

Formazione

High School Diploma or Equivalent

Bachelor's degree preferred

Strumenti

Microsoft Office

Descrizione del lavoro

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer's buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required;Bachelors' degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%

This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.