Representative, Customer Service

Belron Canada inc; Montreal; Remote; CAD 25,000 - 35,000; Part time

Job summary

Belron Canada is seeking a motivated part-time customer service representative to join their dynamic team. The role focuses on supporting service centers, utilizing active listening to build trust with customers, and promoting products and services. This position offers significant opportunities for personal development and career advancement within a growing organization committed to diversity and inclusion.

Benefits

Annual salary review

Opportunities for advancement

Coaching and development support

Qualifications

• Experience in a call center context.
• Ease of learning new software.

Responsibilities

• Support service centers to create opportunities and make appointments with customers.
• Update customer files and enter necessary information accurately.

Skills

Bilingualism

Active Listening

Teamwork

Adaptability

Job description

18 hours ago Be among the first 25 applicants

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Représentant, service-conseil, temps partiel (minimum 15h)

Êtes-vous à la recherche d'un nouveau défi? Vous cherchez à rejoindre une entreprise internationale, dynamique et en croissance qui privilégie le développement personnel des individus et offre des opportunités de carrière stimulantes ? Vous êtes passionnés du service à la clientèle, aimez promouvoir les produits et services?

Cette offre est pour vous !

Belron Canada est à la recherche d’un représentant, service client à temps partiel, motivé à rejoindre notre équipe de spécialistes!

Pourquoi te joindre à nous ?

• C'est un poste en télétravail à 95%.
• Révision des salaires chaque année
• Nous sommes une organisation en pleine croissance où les opportunités d'avancement, de formation et de développement des compétences, sont toujours présentes.
• Des leaders qui soutiennent votre développement par le coaching et la gestion des opportunités
  
  

Ce que tu feras :

• Supporter les centres de services afin de créer des opportunités et prendre les rendez-vous avec les clients.
• Utiliser l’écoute active pour établir une relation de confiance avec les clients.
• Proposer les produits et services les mieux adaptés à la situation du client pour convertir ces opportunités en rendez-vous.
• Effectuer les mises à jour des dossiers clients et entrer les informations nécessaires avec exactitude.
• Effectuer le support ponctuel pour d’autres départements selon les besoins opérationnels.
  
  

As-tu les aptitudes recherchées ?

• Bilinguisme oral et écrit (français et anglais) obligatoire
• Expérience dans un contexte de centre d'appels
• Facilité à apprendre de nouveaux logiciels
• Travailler en équipe
• Aimer la diversité dans les tâches et relever des défis
• Être autonome, fiable et ponctuel
• Être disponible les soirs de semaine et les samedis jusqu’à 20h.
  
  

Intrigués, curieux ou intéressés, nous serions ravis d'avoir de vos nouvelles! Chez Belron Canada, nous invitons tout le monde à postuler. Nous nous engageons en faveur de la diversité et de l'inclusion sur notre lieu de travail, où chaque membre de l'équipe se sent valorisé.

Belron Canada est le chef de file canadien de la réparation et du remplacement de vitres d’autos et du recalibrage des caméras avant des systèmes d’aide avancés à la conduite (SAAC). Avec plus de 325 centres de services, 2 centres de distribution, 26 entrepôts et plus de 1200 employés dans les 10 provinces, Belron Canada assure à ses clients un service de proximité.

Representative Customer Service part time (15h a week minimum)

Are you looking for a new challenge? Are you looking to join an international, dynamic and growing company that prioritizes the personal development of individuals and offers stimulating career opportunities? Are you passionate about customer service and like to promote products and services?

This offer is for you!

Belron Canada is looking for a motivated part time customer service representative to join our team of Specialists!

Why join us?

• This is a 95% work from home position
• Review of salaries each year
• We are a growing organization where opportunities for advancement, training and skills development are always present.
• Leaders who support your development through coaching and opportunity management
  
  

What you will do:

• Support service centers to create opportunities and make appointments with customers
• Use active listening to establish a relationship of trust with customers
• Offer the products and services best suited to the customer's situation to convert these opportunities into appointments
• Update customer files and enter the necessary information accurately
• Provide ad hoc support for other departments according to operational needs
  
  

Do you have the skills we are looking for?

• Spoken and written bilingualism (French and English) mandatory
• Experience in a call center context
• Ease of learning new software
• Team working
• Like diversity in tasks and take on challenges
• Be autonomous, reliable and punctual
• Be available during the week and on Saturday’s until 8PM.
  
  

Intrigued, curious or interested, we would be delighted to hear from you! At Belron Canada, we welcome everyone to apply. We are committed to diversity and inclusion in our workplace, where every team member feels valued.

Belron Canada is the Canadian leader in auto glass repair and replacement and recalibration of advanced driver assistance systems (ADAS) front cameras. With more than 325 service centers, 2 distribution centers, 26 warehouses and more than 1,200 employees in 10 provinces, Belron Canada provides its customers with local service.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Vehicle Repair and Maintenance

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