Customer Service Representative (part time) - Belron Canada

Belron Canada inc; Montreal; Remote; CAD 25,000 - 35,000; Part time

Job summary

A leading company in automotive glass technology is seeking a part-time Customer Service Representative in Montreal. The role involves supporting service centers, engaging with customers, and promoting products. Join a dynamic team focused on personal development and customer satisfaction.

Benefits

95% work-from-home position

Annual salary reviews

Opportunities for advancement

Supportive leadership

Qualifications

• Experience in a call center environment.
• Availability during weekdays and until 8 PM on Saturdays.

Responsibilities

• Support service centers by creating opportunities and scheduling appointments.
• Use active listening to build trust and rapport with customers.
• Recommend products and services suited to customer needs.

Skills

Bilingual in French and English

Team-oriented attitude

Quick learner

Autonomous

Reliable

Punctual

Job description

Customer Service Representative (part time) - Belron Canada

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Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto, and Vanfax, we take this seriously, which is why we invest tirelessly in developing our people so they can realize their full potential.

We welcome applications from everyone and are firmly committed to diversity, equity, and inclusion in the workplace. We take pride in ensuring every team member feels empowered.

This is a part-time position, requiring a minimum of 15 hours per week.

Are you seeking a new challenge? Do you want to join an international, dynamic, and growing company that prioritizes personal development and offers stimulating career opportunities? Are you passionate about customer service and promoting products and services?

If yes, this opportunity is for you!

Belron Canada is looking for a motivated part-time Customer Service Representative to join our team of Specialists.

Why join us?

• This is a 95% work-from-home position!
• Annual salary reviews
• Opportunities for advancement, training, and skills development in a growing organization
• Supportive leadership focused on your development through coaching and opportunity management

What you will do:

• Support service centers by creating opportunities and scheduling appointments with customers
• Use active listening to build trust and rapport with customers
• Recommend products and services suited to customer needs to convert opportunities into appointments
• Accurately update customer files and enter necessary information
• Provide ad hoc support to other departments as operational needs arise

Do you have the skills we are looking for?

• Bilingual in French and English (spoken and written) is mandatory
• Experience in a call center environment
• Quick learner with new software
• Team-oriented attitude
• Enjoy diverse tasks and taking on challenges
• Autonomous, reliable, and punctual
• Availability during weekdays and until 8 PM on Saturdays

We believe genuine care can make a real difference in the customer experience, starting with the careers of our team members.

Belron Canada is part of the Belron International family, a global leader in auto glass repair, replacement, and digital camera calibration. We operate over 325 service centers, 2 distribution centers, and 26 warehouses across 10 provinces, employing over 1,200 people.

Our commitment to excellence drives us to provide sustainable, world-class care for our communities and the environment.

If you value your career as much as we value our employees and customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!