Repair Technician - Guitars

Long & McQuade Limited; Burlington; Sur place; CAD 42 000 - 54 000; Plein temps

Résumé du poste

Long & McQuade Limited in Burlington, ON, is seeking an experienced instrument and gear repair technician. You will repair and maintain instruments and gear, including demo stock and rental gear, delivering quality service to customers.

The role requires initiative, strong work ethic, and meticulous record keeping. You will troubleshoot with customers, manage parts orders, and coordinate with co-workers to ensure timely repairs in a busy music store environment.

Qualifications

• Experience and training in repair of musical instruments or gear.
• Proven strong work ethic and commitment.
• Ability to take initiative and work independently.

Responsabilités

• Provide quality and timely repairs and maintenance to musical instruments or gear purchased from Long & McQuade.
• Provide repairs to gear from store demo stock and rental inventory.
• Troubleshoot with customers using common sense and solve problems.

Connaissances

Instrument repair

Customer service

Attention to detail

Independent work

Description du poste

Location
3060 Davidson Court, Unit #1
Burlington, ON

Job Description

• Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
• Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
• Use our common sense approach with customers to troubleshoot and solve problems
• Answer telephone calls and follow up with customers in a timely and professional manner
• Maintain accurate and detailed computer records of all active repairs
• Follow up on parts orders with suppliers
• Assist co-workers in tracking repair related shipments to and from the store
• Maintain a clean and organized workplace

Job Requirements

• Must have previous experience and training in the repair of musical instruments or gear
• Proven strong work ethic and commitment
• Ability to take initiative and work independently
• Positive attitude and steady composure
• Good organizational skills and attention to detail