Repair Technician - Guitars

Long & McQuade Musical Instruments; Burlington; On-site; CAD 42,000 - 68,000; Full time

Job summary

Long & McQuade Musical Instruments in Burlington, ON is seeking a Repair Technician - Guitars to join our Guitars department. The role focuses on providing quality and timely repairs and maintenance to instruments purchased from our store, including demo stock and rental gear, while keeping orderly records and assisting customers.

The ideal candidate has prior repair experience, a strong work ethic, initiative, and a positive, calm demeanor, with good organizational skills and attention to

Qualifications

• Must have previous experience and training in the repair of musical instruments or gear.
• Proven strong work ethic and commitment.
• Ability to take initiative and work independently.
• Positive attitude and steady composure.
• Good organizational skills and attention to detail.

Responsibilities

• Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
• Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
• Use our common sense approach with customers to troubleshoot and solve problems
• Answer telephone calls and follow up with customers in a timely and professional manner
• Maintain accurate and detailed computer records of all active repairs
• Follow up on parts orders with suppliers
• Assist co-workers in tracking repair related shipments to and from the store
• Maintain a clean and organized workplace

Skills

Instrument repair experience

Customer service

Independent work

Education

Instrument repair training

Job description

• Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
• Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
• Use our common sense approach with customers to troubleshoot and solve problems
• Answer telephone calls and follow up with customers in a timely and professional manner
• Maintain accurate and detailed computer records of all active repairs
• Follow up on parts orders with suppliers
• Assist co-workers in tracking repair related shipments to and from the store
• Maintain a clean and organized workplace

Title

Repair Technician - Guitars

Department

Guitars

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

3060 Davidson Court, Unit #1
Burlington, ON

Job Description

• Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
• Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
• Use our common sense approach with customers to troubleshoot and solve problems
• Answer telephone calls and follow up with customers in a timely and professional manner
• Maintain accurate and detailed computer records of all active repairs
• Follow up on parts orders with suppliers
• Assist co-workers in tracking repair related shipments to and from the store
• Maintain a clean and organized workplace

Job Requirements

• Must have previous experience and training in the repair of musical instruments or gear
• Proven strong work ethic and commitment
• Ability to take initiative and work independently
• Positive attitude and steady composure
• Good organizational skills and attention to detail