Remote Warranty Operations Account Manager

EZ2 Automate Inc.; Canada; Remote; CAD 50,000 - 65,000; Full time

Job summary

A growing automotive solutions provider is seeking an Account Manager to support dealership clients with warranty operations. This remote role requires strong communication skills and proficiency in Microsoft Office. Responsibilities include managing client issues, preparing warranty claims, and collaborating with internal teams. Ideal candidates will have a high school diploma, be comfortable in a remote environment, and preferably possess experience in the automotive industry. Join a team dedicated to improving efficiency through automation.

Qualifications

• Minimum a high school diploma.
• Experience working with automotive dealerships is preferred.
• Comfortable with video calls and written client communication.

Responsibilities

• Monitor and manage client issue boards for timely resolution.
• Coordinate with dealership teams to efficiently resolve warranty issues.
• Prepare, submit, and audit warranty claims as per OEM policies.

Skills

Strong written and verbal English communication skills

Proficient in Microsoft Office tools

Ability to prioritize workload

Comfortable working in a remote environment

Education

High school diploma

Tools

Dealership management systems (PBS, Serti, Tekion, CDK)

Job description

A growing automotive solutions provider is seeking an Account Manager to support dealership clients with warranty operations. This remote role requires strong communication skills and proficiency in Microsoft Office. Responsibilities include managing client issues, preparing warranty claims, and collaborating with internal teams. Ideal candidates will have a high school diploma, be comfortable in a remote environment, and preferably possess experience in the automotive industry. Join a team dedicated to improving efficiency through automation.