Remote Support Representative - $21.50 / hour

Tim's Financial; Keswick; Remote; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Annual bonus: 10%

CPA Dues Reimbursement

Strong Work-Life Balance

Job summary

Tim's Financial in Keswick, Ontario seeks a Finance Manager with Yardi and financial systems expertise to administer Yardi Voyager, configure modules, and support finance operations. You will coordinate with IT, lead change management, and improve data governance while supporting month-end close and reporting cycles.

The role emphasizes system administration, user training, and ensuring data accuracy across portfolios, entities and intercompany structures, with an annual bonus and CPA dues

Qualifications

• System administration and configuration
• Advanced Excel and data analysis
• Change management and process improvement
• User training and documentation
• Security access and control management
• Intercompany and reporting governance

Responsibilities

• Administer Yardi Voyager and related modules
• Configure system settings, workflows, security roles, permissions and user access
• Support testing, upgrades and deployment activities
• Troubleshoot functional and application issues
• Coordinate with IT on infrastructure and technical concerns
• Implement approved enhancements through change-management processes
• Maintain configuration, controls and support documentation
• Manage workflows, approval rules, account trees, charge codes and reporting structures
• Develop user guides and training materials
• Deliver user training sessions
• Support month-end close and critical reporting cycles
• Coordinate with vendors, consultants and internal teams for support
• Improve data governance and reporting accuracy
• Coordinate data imports/exports and migrations
• Assist with acquisitions, dispositions and portfolio transitions
• Ensure data accuracy and integrity in Yardi

Job description

Our client is a real estate investment company. They are looking for a Finance Manager, Yardi and Financial Systems to join their team!

Full-time

Why Work Here

• Strong Work-Life Balance
• Annual Bonus: 10%
• CPA Dues Reimbursement

About the Opportunity

• System Administration & Configuration
  • Administer and maintain Yardi Voyager and related modules
  • Configure system settings, workflows, security roles, permissions, and user access
  • Support testing, upgrades, and deployment activities
  • Troubleshoot functional and application-related issues
  • Coordinate with IT on infrastructure and technical concerns
  • Implement approved enhancements through formal change-management processes
  • Maintain configuration, controls, and support documentation
  • Manage:
    • Workflows
    • Approval rules
    • Account trees
    • Charge codes
    • Reporting structures
    • Property and entity setup
• User Support & Training
  • Resolve user issues related to:
    • Workflows
    • Reporting
    • Security access
    • Data quality
    • System configuration
  • Develop user guides and training materials
  • Deliver user training sessions
  • Support change-management initiatives
  • Assist finance teams during month-end and critical reporting cycles
  • Coordinate support requests with vendors, consultants, and internal teams
• Data Management & Integrity
  • Ensure data accuracy, integrity, and completeness within Yardi
  • Support:
    • Data imports
    • Data exports
    • Conversions
    • Migrations
  • Develop validation and audit procedures
  • Support acquisitions, dispositions, and portfolio transitions
  • Maintain:
    • Chart of Accounts
    • Intercompany structures
    • Books and entities
    • Reporting hierarchies
  • Improve data governance and consistency
• Support financial and operational reporting requirements
• Investigate and resolve reporting issues
• Validate data where Yardi serves as the source system
• Collaborate with stakeholders on reporting enhancements
• Coordinate with IT on report development projects
• Support reconciliations and audit requests
• Troubleshoot reporting logic issues involving:
  • Accounts
  • Properties
  • Entities
  • Leases
  • Intercompany transactions
• Integrations & Process Improvement
  • Support integrations between Yardi and other enterprise systems
  • Coordinate testing and troubleshooting activities
  • Liaise with software vendors and internal stakeholders
  • Identify automation opportunities and process improvements
  • Participate in future Yardi implementation projects
  • Help strengthen governance, controls, and operational efficiency
• Security & Compliance
  • Maintain user security and access controls
  • Support segregation-of-duties compliance
  • Assist with internal and external audits
  • Participate in access reviews and security assessments
  • Ensure changes are:
    • Authorized
    • Tested
    • Documented
    • Approved
    • Auditable

About You

• Bachelor's degree in:
  • Accounting
  • Business Administration
  • Information Technology
  • Computer Science
  • Related field
• 3–5+ years administering Yardi Voyager or similar property management systems
• Experience supporting:
  • Accounting
  • Property Management
  • Leasing
  • Real Estate Operations
• Experience with:
  • System implementations
  • Upgrades
  • Integrations
  • Change management
• Knowledge of:
  • Security roles
  • User groups
  • Menus and permissions
  • Account trees
  • Intercompany structures
  • Workflows and approvals
• Advanced Microsoft Excel skills
• Understanding of:
  • Internal controls
  • Audit requirements
  • Segregation of duties
  • Documentation standards
• Ability to distinguish application issues from infrastructure or integration issues

Salary Range

$115,000 - $125,000 / year

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity.