(Remote) Support Analyst

Harris Computer; Toronto; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading company in software solutions is seeking a Support Analyst to enhance operational efficiency. This role offers a competitive salary, performance-based bonuses, and flexible remote work options. Ideal candidates will have strong analytical skills and at least 2 years of experience in a support analysis role. Join a supportive and collaborative environment focused on improving client satisfaction.

Benefits

Competitive salary

Performance-based bonuses

Flexible remote work options

Supportive work environment

Qualifications

• Minimum of 2 years of experience in a support analysis or related role.
• Strong analytical skills with proficiency in data analysis tools.

Responsibilities

• Provide detailed analysis and support to enhance operational efficiency.
• Collaborate with cross-functional teams to identify and resolve issues.
• Prepare reports and presentations for management review.

Skills

Analytical Skills

Communication

Organizational Skills

Tools

Data Analysis Tools

Job description

Employer Industry: Support Analysis

Why consider this job opportunity:
- Competitive salary with performance-based bonuses
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):
- Provide detailed analysis and support to enhance operational efficiency
- Collaborate with cross-functional teams to identify and resolve issues
- Assist in the development of strategies for business improvement
- Conduct regular assessments to ensure alignment with company goals
- Prepare reports and presentations for management review

What is Required (Qualifications):
- Minimum of 2 years of experience in a support analysis or related role
- Strong analytical skills with proficiency in data analysis tools
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced business environment
- Familiarity with project management methodologies
- Knowledge of industry-specific software and tools
- Proven track record of improving processes and efficiencies

#SupportAnalysis #CareerOpportunity #RemoteWork #CollaborativeEnvironment #PerformanceBasedBonuses

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Harris provides mission critical software solutions for the public sector, healthcare, utilities and private sector verticals.