(Remote) Support Analyst

Harris Computer; Mississauga; Remote; CAD 60,000 - 75,000; Full time

Job summary

A leading company in the Peel Region is seeking a Support Analyst to analyze data and provide insights for business decisions. The role involves collaborating with teams to enhance support processes and presenting reports on performance metrics. Join a supportive environment focused on innovation and career growth.

Benefits

Career Advancement

Collaborative Work Environment

Positive Impact Opportunities

Qualifications

• Minimum of 2 years of experience in support analysis or a related field.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyze and interpret data to provide actionable insights for business decisions.
• Collaborate with cross-functional teams to enhance support processes.

Skills

Analytical Skills

Problem Solving

Communication

Tools

Data Analysis Tools

Job description

Employer Industry: Support Analysis

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact through analytical insights
- Engage in a dynamic and evolving industry
- Be part of a company focused on innovation and strategic investments

What to Expect (Job Responsibilities):
- Analyze and interpret data to provide actionable insights for business decisions
- Collaborate with cross-functional teams to enhance support processes
- Identify trends and recommend improvements to increase efficiency
- Assist in the development and implementation of new support strategies
- Prepare and present reports to stakeholders on support performance metrics

What is Required (Qualifications):
- Minimum of 2 years of experience in support analysis or a related field
- Strong analytical and problem-solving skills
- Proficiency in data analysis tools and software
- Excellent written and verbal communication skills
- Ability to work effectively in a team-oriented environment

How to Stand Out (Preferred Qualifications):
- Experience with project management methodologies
- Familiarity with customer relationship management (CRM) systems
- Knowledge of industry trends and best practices in support analysis

#SupportAnalysis #CareerOpportunity #DataDriven #TeamCollaboration #Innovation

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About the company

Harris provides mission critical software solutions for the public sector, healthcare, utilities and private sector verticals.