Remote ServiceNow Developer - ITSM/ITOM & AI Enablement

savers

Victoria

Remote

CAD 90,000 - 120,000

Full time

7 days ago

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Job summary

Savers is seeking a ServiceNow Developer for a remote, 12-month contract in Canada. You will develop, configure, and maintain ServiceNow applications and integrations across ITSM, ITOM, CMDB, and more.

Collaboration with stakeholders to translate requirements into designs is essential, along with strong testing and documentation practices. The role requires five years of ServiceNow experience and three years in implementing listed ServiceNow product lines.

Qualifications

University degree or college diploma in computer science, information technology, business administration, engineering, or a related field.
Minimum five years of recent demonstrated experience as a ServiceNow Developer.
Minimum three years of recent demonstrated experience implementing ITSM, ITOM, CMDB, SAM Pro, SecOps, HRSD, SPM/ITBM, BCM, Crisis Management, and custom enterprise applications.
Demonstrated experience developing, configuring, and supporting ServiceNow components.

Responsibilities

Develop, configure, enhance, test, deploy, and maintain ServiceNow applications and integrations across various modules; ensure solutions meet business and security requirements.
Collaborate with stakeholders to gather requirements and translate into epics, user stories, and technical designs.
Design, configure, develop, test, and implement ServiceNow solutions using best practices and scalable designs.
Develop and maintain ServiceNow components including forms, tables, catalog items, record producers, workflows, Flow Designer solutions, business rules, client scripts, notifications, ACLs, portals, dashboards, and reports.
Design, develop and support integrations between ServiceNow and internal or third‑party systems.
Troubleshoot and resolve platform issues, defects, and enhancement requests; perform root cause analysis.
Produce and maintain technical documentation and traceability records; document requirements, development, testing, deployments, and support activities.
Execute unit testing, support UAT, maintain test evidence, and remediate defects.
Support releases, deployments, change records, implementation plans, validation activities, and rollback procedures.
Support agile delivery activities and project governance with regular updates to project teams and stakeholders.