Remote Sales Order & Delivery Specialist

downtown groundskeeping services; Toronto; Remote; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Product training

Employee discounts

Wellness program

Learning & development

Job summary

Wajax is seeking a dedicated professional to support the retail sales process. You will process high-volume product sales orders from receipt to delivery, ensuring accuracy and timeliness in every step while collaborating with sales and production teams to meet customer requirements and deliver exceptional service.

The role requires 3–4 years of relevant experience, a business-related diploma, and strong knowledge of order management processes.

Qualifications

• Education and related field experience: High School diploma and/or Business diploma.
• 3-4 years work experience in a similar position or related field.
• Knowledge of business processes and sales/order management is preferred.

Responsibilities

• Plays an integral role in the retail sales process; processes high volume product sales orders from order reception to delivery.
• Ensures all sales orders meet or exceed customer expectations.
• Works closely with sales representatives and production team to review product sales and customer requirements.
• Plans for the timely processing of sales orders including product purchase, delivery management, and documentation to vendors and other departments.
• Provides timely financial and technical project status reports including final profit summaries.
• Collaborates with the production team to meet financial targets and deliver high customer service.
• Coordinates documentation including drawings approvals with engineering, vendors, and customers.
• Coordinates all aspects of product delivery and reports rented/sold/returned units accurately.
• Ensures discount and warranty structures are applied correctly.
• Administers customer and supplier invoices including preparation and tracking for the production department.
• Provides support to project managers and sales teams as required.

Education

High School

Diploma in Business or related field

Job description

Wajax is seeking a dedicated professional to support the retail sales process. You will process high-volume product sales orders from receipt to delivery, ensuring accuracy and timeliness in every step while collaborating with sales and production teams to meet customer requirements and deliver exceptional service.

The role requires 3–4 years of relevant experience, a business-related diploma, and strong knowledge of order management processes.