Remote Revenue Operations Analyst

SOCi.ai; Vancouver; Remote; CAD 60,000 - 80,000; Full time

Job summary

SOCi.ai in Vancouver, Canada is seeking a Revenue Operations Analyst to support Customer Success, Sales, and Marketing with process optimization and Salesforce reporting.

The role focuses on queue management, data-driven insights, and cross-functional collaboration to improve operational efficiency across the customer lifecycle. Strong Salesforce dashboards and data management skills are essential.

Qualifications

• 2+ years of experience in Revenue Operations or related roles.
• Advanced Salesforce reporting skills (dashboards and reports).
• Ability to translate business needs into scalable processes and reports.
• Excellent written and verbal communication; cross-functional collaboration.
• Strong analytical skills to identify trends and implications.

Responsibilities

• Own day-to-day Revenue Operations queue management and triage requests.
• Partner with Customer Success to translate needs into scalable processes.
• Manage end-to-end cancellation and offboarding workflows.
• Develop Salesforce reports and dashboards for multiple teams.
• Maintain Salesforce data quality and implement reporting improvements.
• Identify opportunities to streamline processes and automate tasks.

Skills

Salesforce reporting

CRM data analysis

Strong communication

Project & process management

Attention to detail

Stakeholder collaboration

Tools

Salesforce

Clari

Job description

SOCi.ai in Vancouver, Canada is seeking a Revenue Operations Analyst to support Customer Success, Sales, and Marketing with process optimization and Salesforce reporting.

The role focuses on queue management, data-driven insights, and cross-functional collaboration to improve operational efficiency across the customer lifecycle. Strong Salesforce dashboards and data management skills are essential.