Remote Research Panel Participant

gl; City of Moncton; Remote; CAD 42,000 - 51,000; Full time

Benefits offered by this job

Remote NB

Training paid 4-6 weeks

Mentorship 2-3 weeks

Vacation 3 weeks

Personal days 3

Pension plan

Share ownership program

Bonus plan

Education reimbursement $2,000/year

Career advancement options

Job summary

Randstad Canada is seeking bilingual (English and French) Customer Service Representatives for a full-time, remote role based in New Brunswick. Start date October. Provide accurate responses to members and resolve inquiries by phone and email using multiple systems.

This permanent position offers paid training, mentorship, vacation and personal days, pension, share ownership, bonus plan and education reimbursement of up to $2,000 annually, with proven opportunities for career advancement.

Qualifications

• Bilingual in English and French is mandatory.
• Must pass The Federal Government's Enhanced Security Screening.
• Strong computer skills and multitasking across multiple screens.
• Good problem solving abilities.
• Customer service or call center experience required.
• High School Diploma required.

Responsibilities

• Provide accurate responses to existing and new members while delivering high levels of customer service.
• Troubleshoot/resolve telephone and email inquiries using various systems and tools in a timely fashion.

Skills

Bilingual

Customer service

Multitasking

Problem solving

Communication

Education

High School Diploma

Job description

Are you interested in working in the Insurance Industry?

Do you speak English AND French and are passionate about helping people?

You're in luck!

We're looking for Bilingual Customer Service Representatives that want to grow and evolve within a company and have a long term career !

Start date October

Advantages

• $46,600 Annual Salary
• Full time, Permanent position
• New Brunswick only - REMOTE
• Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
• 3 weeks of Paid Vacation & 3 Paid Personal days
• Monday - Friday scheduling - Weekends off !
• Pension plan
• Able to participate in the Share Ownership Program
• Bonus plan
• Education reimbursement program $2,000 (annually)
• Career advancement options!

Responsibilities

• Provide accurate responses to existing and new members while maintaining the highest level of customer service
• Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.

Qualifications

• Strong English and French communication skills ( Mandatory)
• Must be able to pass The Federal Government's Enhanced Security Screening
• Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking )
• Strong Problem Solving skills
• Customer Service experience or Call Center Experience Required
• Able to work under pressure
• High School Diploma Required

Summary

If you're eager to start a career that promises both personal satisfaction and professional growth, this role is ideal for you!

Only those selected for interviews will be contacted. Thank you for your interest in this position!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.